When do I get my money? How payouts work

Stripe sends your donations to your bank automatically on a rolling schedule. For most US accounts, money arrives about 2 business days after a payment, though your very first payout can take longer while Stripe finishes verifying you.

You don't need to request a withdrawal or press a button. Once your Stripe account is connected, payouts just happen.

How money gets from a donor to your bank

Here's the path every donation takes:

1. A donor gives on your fundraise page.
2. The payment goes through Stripe, straight to your connected Stripe account.
3. Stripe pays out to your linked bank account automatically.

Pageraise never holds the funds at any point. That's by design: your money moves from your donors to you, with Stripe handling the payment in between. If you haven't connected yet, start with how to connect Stripe and get paid.

How long payouts take

For most US accounts, funds arrive about 2 business days after a payment. Because the schedule is rolling, each day's donations follow along a couple of business days behind, so you don't have to wait until your fundraise ends.

Timing does vary by country and by bank, so if you're outside the US or your bank is slower to post deposits, expect some difference.

Why your first payout takes longer

Your very first payout can take longer than usual while Stripe completes verification. This is normal and it's a one-time thing. Stripe verifies the identity of every creator who receives money, and it needs to be sure about you before money starts flowing to your bank.

If Stripe asks you for more information, such as an ID document, your account can't receive money until you complete those requests. Open Linked Accounts and continue setup to see what Stripe needs.

How much you receive

You receive every successful donation, even if you never reach your goal. Pageraise charges no platform fee. The one deduction is Stripe's processing fee, which is about 2.9% plus $0.30 per donation and comes out of the donation itself.

Any tip a donor adds for Pageraise is separate and never comes out of your money. We break it all down in fees and tips.

Where to see your payouts and donations

Your dashboard keeps track of it all:

• Payouts shows your payout history.
• Contributions shows the donations you've received, with the exact fee Stripe charged on each one.
• Your dashboard overview shows your stats and recent contributions.

What happens to payouts if a donation is refunded

Refunds are handled by the Pageraise team case by case, for example a duplicate donation, a mistake, or fraud. When one is issued, the donation shows as Refunded and your fundraise total goes down. Stripe doesn't return its processing fee on a refund. You can read more in our refunds guide.

Getting help with a payout

If a payout seems slow or something doesn't add up, we're happy to look. Signed in, click the Help button in the corner of the screen and ask Paige, our assistant. Paige can check your live Stripe balance and recent payouts, and can bring in someone from the team when you need a person.

Common questions

When do I get my money from my fundraiser?

For most US accounts, about 2 business days after each payment. Stripe pays out automatically on a rolling schedule. Your first payout can take longer while verification finishes.

Do I have to wait until my fundraise ends to get paid?

No. Payouts happen on a rolling basis while your fundraise is running. You don't need to end it or reach your goal.

Do I need to request a withdrawal?

No. Stripe sends money to your linked bank account automatically.

Why hasn't my first payout arrived yet?

The first payout often takes longer while Stripe completes verification. Check Linked Accounts in case Stripe is waiting on information from you.

Does Pageraise hold my money?

Never. Donations go through Stripe straight to your connected Stripe account, and Stripe pays out to your bank.